About us
I'm Angela! I'm a proud Army Wife and stay at home mom to my 2 boys and 1 girl. I love to create clothing and other items for my children and friends. I have been sewing since I was a little girl were i began helping my grandmother with her quilts. I started my own Embroidery and sewing business in 2012. We are Currently located in North Carolina.
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I accept payments through paypal & Direct checkout. Items will not be started until payment is received. Payment is requested immediately for custom orders. Transactions will be cancelled after 48 hrs if no payment has been made. This includes unpaid custom or reserved listings. Should you have any problems with the payment process, please let us know.
All Items will be shipped by the United States Postal Service using First Class mail or Priority mail. Shipping time is around 2-5 days in the US. (that is shipping time only) I will not be held responsible for any lost, stolen, damaged, delayed, or misplaced items caused by the USPS While checking out please make sure your shipping address is correct before submitting your order. If for some reason the item is returned to me due to wrong address or failure to pick up your package, the customer will be responsible for the additional shipping cost to have it delivered back to you.
Due to items being personalized, I do not accept refunds. If for some reason there is a problem/defect with your item; PLEASE contact me immediately. I want you to be happy with your purchase. Customer satisfaction is very important to me and I am always willing to answer any question or concerns. All refunds are considered on an individual basis. Refunds will be for the cost of the item only. Shipping the item back will fall on the buyer.
ALL items are completed in the order that they are received. I only have a certain amount of rush spots available at certain times and can not take every single request, so please check wit
h me before you place your order if the item is needed earlier than the turnaround time posted. A "rush" fee may need to be paid to put you at a certain spot. ALL info MUST be included in the notes to seller box before the item can be started. If you do not answer my messages in a timely matter, the item may be delayed or your order will be canceled and refunded.
What is your turn around time
My current turn around time is 2 weeks but due to the fact that I may need to order supplies for your order, I ask that you allow at least 2 weeks.
Care instructions
I always suggest that you hand wash your embroidered shirts, but most people wash these shirts on a delicate cycle in cold water. I do suggest using a color catcher for dark colored shirts. Hang/ lay flat to dry and iron inside out
Rush Service
We do offer a rush order upgrade for a extra fee. We only accept a few during any given time to ensure that our turnaround time stays right at two weeks for non-rush orders. Please feel free to contact us if you need an order rushed.
Sizing information
We use quality blank boutique shirt for the majority of our listing. They run true to size and only go up to size 10. After size 10 we will use fruit of the loom or Gildan brand shirts. You can find a size chart in each listing by scrolling through the photos. The best way to find the perfect size is to lay a shirt down and measure from shoulder to bottom and armpit to armpit for width. If you have any further questions regarding size we are more than happy to answer them.